Located within the lobby of the tower is the Bank of America Gallery, which contains priceless pieces of art and is open to the public during regular business hours.
Due to the potential tredecaphobia, or fear of the number 13, of possible tenants who would not want to lease space on a 13th floor, the tower does not have one.
Leading to the main entrance off North Tryon Street is the Hearst Plaza, which is a 160 by 65 foot public plaza lined with restaurants, shops, and the Mint Museum of Craft + Design.
The building has a reverse floorplate design with the upper floors averaging 24,000 square feet compared to an average of only 20,000 square feet for the lower floors. This design gives the tower its distinctive flared out appearance towards the tower’s top.
Located at the front of Hearst Plaza is a 10-foot glass and bronze sculpture crafted by Howard Ben Tre entitled the Castellan, which translates to "keeper of the castle.".
Located within the College Street lobby are brass railings designed by Edgar Brandt, which were rescued from an Au Bon Marche department store in Paris, and go hand-in-hand with the tower's art deco influences.
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