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Customer Care Center
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The support team is dedicated to existing customers and answers your questions about the products and the use of the Emporis websites. If you are not yet a customer and are interested in a product, please get in contact with our sales department.
Speak with us
If you like to speak with a representative please call us at these local times:
Frankfurt: 08:30 am - 5:30 pm
New York City: 09:00 am - 05:00 pm
Tokyo: 04:30 pm - 01:30 am
Phone: +49 69 247533 400
Fax: +49 69 247533 499
North America
If you are located in North America, the numbers for reaching Emporis in Germany are:
Phone: 01149 69 247533 400
Fax: 01149 69 247533 499
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Email
Please send an email to customercare@emporis.com and we will answer your question within 24 hours during business days (German time). We communicate in English and German.
For further information
Emporis Research User's Manual [3100 KB]
Frequently Asked Questions
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